Privacy policy

Privacy Policy

Last Updated: May 2026

At Dermora Labs™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information
  • IP address
  • Device and browser information

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and tracking updates
  • Improve our website and shopping experience
  • Detect fraud and unauthorized transactions
  • Send promotional emails (only if you opt in)

Payment Security

All payments are securely processed through trusted third-party payment providers. We do not store or have direct access to your complete payment information.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember customer preferences
  • Analyze website traffic
  • Personalize your shopping experience

You may disable cookies through your browser settings at any time.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who assist with:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website analytics
  • Marketing services

These providers are only given access to information necessary to perform their services.

Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes To This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Dermora Labs™
📧 support@dermoralabs.com

By using our website, you agree to the terms outlined in this Privacy Policy.